WESTERN CHROME | Warranty & Returns

September 4, 2010

Thank you for choosing WESTERN CHROME as your source for chrome plated truck wheels. For over 30 years we have built our reputation on quality wheels, exceptional service, and competitive pricing. We value your continued business, and would like to have your comments on our products and services.

WESTERN CHROME extends a warranty against rusting or peeling of the polished chrome plated surfaces dependent upon the type of item:

• Alloy Wheels - Passenger Cars and Light Duty Trucks
• Steel Wheels - Big Rig Truck Wheels

Should a wheel appear to be defective within the warranty period, please call for instructions.

All defective items must be returned to our US Facility in Fresno, California, with a copy of the original invoice, FREIGHT PREPAID. Returned items will be replaced free of charge and shipped FREIGHT PREPAID with the dealers next stock order upon confirmation of our responsibility of the defect. A return authorization number must accompany all items. Items returned without prior authorization, or found to be free of defects, are subject to a 20% restocking charge.

Exchange procedures are like-for-like only. ALL cores must be returned prepaid within 60 days form date of invoice for full credit. After that, the cores will not be accepted and the customer must pay the core charge. Wheels returned for credit are subject to the approval of WESTERN CHROME. NO EXCEPTIONS.

All cores must be returned within 60 days from the date of invoice to receive a CREDIT. Cores returned after 60 days will not be accepted and customer must pay the core charge.

For Cash On Delivery (C.O.D.) Shipments, customers will be notified prior to shipment to prepay by credit card or cashier's check in order to avoid C.O.D. freight charges.

C.O.D. Customers must prepay for Cores. Cores will be refunded or credited when returned within the 60 day period.

Any Shipments sent to Western Chrome, Freight Collect, will be billed to the customer.

When only the best in steel wheel plating will do, look to Western Chrome to satisfy your chrome truck wheel needs.
[ MORE on Steel Wheel Plating for "Big Rig" Trucks ]

When only the best in aluminum wheel plating for Light Duty Trucks and Passenger Cars will do, look to Western Chrome to satisfy your chrome rim needs.
[ MORE on Alloy Wheel (Aluminum Rim) Plating ]

From small to large items, we'll do it all! Whether you're restoring a car or just have some old chrome items that need updating, our electro-plating method of chroming will have them shining like new.
[ MORE on Custom Chroming ]

Whether you need chrome accessories for car wheels or truck wheels, Western Chrome carries them all! From lug nuts to simulators ... you'll find that our quality chrome wheel accessories really make your wheels outshine the others on the road!   MORE Information on Accessories available from Western Chrome can be found in our Catalog.
[ Request A Catalog ]

Exceptional quality at affordable prices, Western Chrome is your Truck Bumper Headquarters! We carry chrome bumpers for all makes and models of trucks from 12' - 22'. With shiny chrome bumpers, you'll be the envy of the road!   MORE Information on Bumpers available from Western Chrome can be found in our Catalog.
[ Request A Catalog ]